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Frequently Asked Questions

About Kit & Kin

Why did you choose the name Kit & Kin

Kit & Kin is a play on the phrase Kith and Kin.

Kith comes from a word of Germanic origin meaning ‘known’. Kin is also of Germanic origin, from an Indo-European root meaning ‘give birth to’. Your kith are your friends or acquaintances, while your kin are all the people you are related to.

We want to help protect our friends and family with a range of safe, affordable and eco friendly products, hence the name Kit & Kin.  Real products for real families!

Products

Why should I choose Kit & Kin nappies?

Kit & Kin is the hypoallergenic nappy made with sustainable materials, premium performance and adorable designs. Featuring a part natural high-tech absorbent core that uses significantly fewer chemicals than standard nappies, Kit & Kin helps protect your baby’s soft and delicate skin to safeguard it from sensitive skin problems such as eczema and nappy rash.

Kit & Kin protects the environment too. We use sustainable materials to help end our dependency on non-renewable resources and protect the future resources of your baby’s world. Our super absorbent core contains chlorine-free fluff pulp harvested from sustainably managed forests and our front panels, tapes, anti-leak barriers and packaging are all made from an oxo-biodegradable material.

We are proud to support the work of the World Land Trust. For every 10 nappy subscriptions we receive, we will purchase and protect one acre of the rainforest through the World Land Trust.

Together, we can make a real difference.

Why should I choose Kit & Kin babywear?

Our babywear range is made from 100% GOTS-certified organic cotton that is super soft and sustainably sourced.

Our children are exposed to an increasing number of pollutants in many aspects of normal everyday life so choosing organic fibres is another step towards living a natural healthier lifestyle. Baby’s skin is thinner and more fragile than adults. It is also less resistant to bacteria and harmful substances in the environment, especially when irritated, so it is therefore only natural that we want to dress them in fabrics that have not been treated with any chemicals or pesticides.

The farming of organic cotton does not use pesticides and other harmful toxins associated with the production of conventional cotton. Safer methods include crop rotation, physical removal of weeds instead of using herbicides, hand hoeing and using beneficial insects to counteract the bad. As a result, workers have better conditions, water quality is not compromised by run-off, and strong healthy soil is built. The end product is an organic cotton fabric and yarn that is toxic-free.

Not only does our babywear feel and look good, it also does good too. As part of our Giving Back programme with the World Land Trust (WLT), every item of the range purchased helps fund sustainable community development projects in Guatemala, providing educational scholarships, healthcare and family planning clinics for local young women. Through your support, together we can continue to empower women all over the world.

What are Kit & Kin nappies made from?

We have replaced much of the plastic materials you find in standard nappies with sustainable materials that are not only kinder to your baby’s skin but also helps to protect the future resources of our world 

The nappy’s absorbent core is made from natural cellulose (wood pulp) that is sourced from an FSC certified forest. This ensures that the wood pulp we use is from an eco-responsible, sustainably managed forest. The fluff is bleached using oxygen, not chlorine.

The nappy’s backsheet (outer layer of our nappy) is 100% sustainable, derived from plant starch. The top sheet (between baby’s bum and the absorbent core) is made of a biodegradable PLA ( Polylactic acid). PLA might sound scary but is not and is ‘harmless’ bioplastic that has been derived from corn starch, a renewable resource.

The nappy’s elastic leg cuffs and stretchy side panels have been designed to ensure a snug fit and superior performance.

The outer packaging is also made from oxo biodegradable material and is GMO free.

Traditional nappies are primarily made from plastics, a non-renewable resource derived from oil. These plastic nappies will take anything up to 500 years to biodegrade. Furthermore, let’s not forget oil is a finite resource that will eventually run out.

Kit & Kin nappies have been made using the same technical and production process as traditional nappies, the difference being we have replaced much of the plastic materials with sustainable materials that are kinder to our baby’s skin and help protect the future resources of our world.

How do I choose which size?

Size 1 nappies weight range - 2-6kg (4-14lbs)
Size 2 nappies weight range - 5-8kg (12-18lbs)
Size 3 nappies weight range - 7-13kg (16-28lbs)
Size 4 nappies weight range - 10-17kg (22-37lbs)
Size 5 nappies weight range - 12+kg (27+lbs)
Size 6 nappies weight range - 16+kg (35+lbs)

Size 5 nappy pants weight range - 15-18kg (34-40lbs)
Size 6 nappy pants weight range - 17+kg (38+lbs)

Why should I choose Kit & Kin wipes?

Made with 99% water and a touch of aloe vera, Kit & Kin’s natural baby wipes are approved by dermatologists and are certified hypoallergenic.
Super soft and strong, our wipes are versatile and provide gentle yet effective cleansing, ensuring not only bums but sticky counter tops, faces, hands and toys remain hygienic and fresh.
They contain no artificial fragrances and are made without any chlorine or harsh chemicals.
Kit & Kin wipes care for the environment too. Our towel is 100% biodegradable and made from a sustainably sourced plant-based material to help end our dependency on non-renewable resources and protect the future resources of your baby’s world.
Plus, for every pack sold we make a donation to the World Land Trust.

What are Kit & Kin baby wipes made from?

Our extra gentle formula uses 99% water and the medical grade cloth is made from a 100% natural plant-based cellulose which will completely biodegrade.
Free-from artificial fragrances, alcohol, chlorine, parabens, SLS, formaldehyde carriers, phenols, lanolin or most common allergens.

Why should I use Kit & Kin nappy sacks?

Our 100% biodegradable, fragrance-free nappy sacks are strong and versatile and made from a 100% sustainable GM-free corn-based film. This helps us end our dependency on non-renewable materials and protect the future resources of your baby’s world.

Why should I use Kit & Kin skincare?

Newborn skin is delicate, and so is a baby’s immune system. Skin is the body’s largest organ and absorbs up to 60% of ingredients in the products we apply.

Your baby deserves the best. You deserve the best. Kit & Kin only use pure oils, gentle herbs and the cleanest ingredients. Our beautiful, gentle yet effective skincare range will help protect your little ones’ soft delicate skin and ensure your family steers clear of any harmful toxins.

Our skincare is hypoallergenic and has been clinically tested and approved by dermatologists and certified natural by the Soil Association and COSMOS, Europe’s largest regulatory body for cosmetics.

Products in our skincare range are free-from parabens, silicones, dyes, synthetic fragrances, formaldehyde carriers, gluten, PEGs or most common allergens.

By choosing Kit & Kin, you are safeguarding and protecting your family from toxic ingredients such as parabens and SLS; these synthetic ingredients are commonly found in other brand’s bath and body products available on shelves. These ingredients are recognised to cause irritation to skin and may even have damaging effects longer term.

What is "our commitment to you" about?

We are committed to ensuring we only offer the safest, most effective and nourishing products that will care for you and your family. Our products will never include any harsh chemicals or irritants such as: chlorine processing, latex, lotions, artificial fragrances, most common allergens, phthalates, optical brighteners, or organotins (MBT, DBT, TBT)

Delivery & Returns

What are my delivery options?

Every order is sent via our 2-4 day delivery service. If you place an order before 12.30pm on a Monday, it will be despatched the same day for delivery by Wednesday. If you place an order after 12.30pm on a Friday it will be prepared and sent on Monday for delivery by Wednesday. Please note the majority of our orders should actually be delivered NEXT DAY but there is a chance your order will be delivered on the second day which is why we market a 2-4 day service. Deliveries are made Monday– Saturday between 8am and 8pm.

How can I track my order?

If you are not in when we attempt delivery, we will leave you a card so you can rearrange delivery at a convenient time.

What is the cost of delivery?

The cost of delivery depends on the number of products you are buying.

We have to base the cost of delivery on the weight of your package given many of our products are oversized bulky items to ship.

Please note you receive FREE DELIVERY when you spend more than €80,00 on any single order:

WEIGHT DELIVERY PRICE PRODUCTS
0-15 kg 2-4 days
3.00
One or two items
0-15 kg 2-4 days
€3.00
Skincare bundle
5-15 kg 2-4 days
€3.00
4 packs of nappies
Subscriptions 2-4 days FREE Unlimited

 

 

Do I pay for subscription deliveries?

All subscription deliveries to Greece are free of charge.

Do you ship internationally?

We’re sorry to say we do not currently ship internationally just yet but we hope to change this soon!

What is your returns policy?

We are happy to refund or exchange any product returned within 14 days of purchase, as long as it is returned in its original state, unused and in original packaging.

We will replace any product that is faulty or misdescribed. Proof of purchase is required.

Please return your item/s to the respective address:

63 Metochiou Street, Nicosia

CY, 2407

If a product is inappropriately or unreasonably handled, and as a result damaged, we reserve the right to deduct a reasonable value from the refund amount.

If you need advice before you return an item please contact us at kitandkin@healthdot.com.cy 

Please note, any postage incurred by returning the item/s to us will not be refunded. All returned goods must be accompanied by your order number.

What should I do if I receive a wrong item?

Please contact us at kitandkin@healthdot.com.cy and we will arrange for the incorrect item/s to be collected at your earliest convenience. We will also arrange for your correct product/s to be delivered to you straight away.

How do I contact you?

You can contact us via email at kitandkin@healthdot.com.cy 

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